GROW and RISE with SAP

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GROW and RISE with SAP for Different Cloud Journeys

Organizations across different industries have unique needs with some common requirements. All customers expect a high degree of security, must comply with local and government regulations, have a need to manage integrated landscapes with ever-increasing complexity, and require tools that support customizing a solution to their needs.

In today’s environment, a one-size fits-all solution is simply not feasible. SAP has taken a different approach by assembling a modular cloud portfolio of many different solutions that can be plugged-into a core single-source of truth. Customers can deploy specific modules or processes in phases over time to build a Cloud ERP that truly adapts and evolves with their organization.

For 50 years, SAP has been working hand in hand with customers across every industry and using this expertise to benchmark and define best-in-class, industry-specific processes. We have two distinct products that can be deployed as the Cloud ERP core of the organization: SAP S/4HANA Cloud, public edition, and SAP S/4HANA Cloud, private edition.

Cloud ERP family structure

For customers who desire standardized processes that are always on the latest release and prefer their cloud provider to manage their infrastructure, SAP S/4HANA Cloud, public edition is the cloud-native ERP that delivers the latest industry best practices and continuous innovation.

For customers who require a high degree of customization in their processes, prefer to innovate at their own pace, and more control over their solution, SAP S/4HANA Cloud, private edition is the tailored-to-fit cloud ERP that adapts to an organization’s unique transformation.

It’s not just about the products – we also have to think about how to enable customers on their unique journeys to the cloud. For midsize customers looking for a solution they can immediately adopt, GROW with SAP brings together SAP S/4HANA Cloud, public edition with accelerated adoption services, a global community of experts, and free learning resources that can help customers go live in as little as four weeks with a greenfield deployment in a clean system.

For SAP’s installed base customers migrating to the cloud, RISE with SAP provides the flexibility to choose a brownfield system conversion or greenfield deployment of SAP S/4HANA Cloud, private edition with additional tools and resources to support the transition. In addition, SAP S/4HANA Cloud, public edition can be deployed to support two-tier ERP scenarios that are part of the organization’s transformation.

Modular Cloud Portfolio

GROW and RISE with SAP are designed to support customers in their unique transformation, regardless of the starting point with our modular cloud portfolio. At the center is the Cloud ERP core. This can be either SAP S/4HANA Cloud, private or public edition depending on the individual customer needs and the industry fit.

The Cloud ERP is supported by the SAP Business Technology Platform that provides the foundation of application extension to allow our customers to differentiate their business processes with technologies like machine learning and process automation. It provides integration to a robust ecosystem of partner solutions in addition to our 3rd party customer solutions.

The Cloud ERP and SAP Business Technology Platform are surrounded by Line of Business and Industry-leading business applications that work together to provide a full suite of modular business solutions that only SAP can offer. These components collectively provide customers the end-to-end, industry-specific business processes they need to run intelligent, sustainable enterprises.

SAP Service Delivery Model

SAP delivers and manages the software, support, infrastructure, and technical services. Partners deliver advisory, implementation, and application management services to facilitate a seamless transition to the cloud for customers.

SAP service delivery model

SAP Responsibility


Functional Scope

  • SAP Software + SAP Enterprise Support for cloud editions
  • Cloud Connectors: SAP Ariba, SAP SuccessFactors, SAP Concur, SAP IBP
  • SAP Adobe Document Services for printing
  • SAP S/4HANA LoB & Industry Add-Ons (optional)
  • Wide set of partner add-ons allowed

Infrastructure Management

  • Low TCO
  • Highest Flexibility
  • Best scalability option
  • Availability
  • Data Center Availability

Technical Managed Services

  • High availability and business continuity
  • SLA: 99.5% for productive system, 95% for non-productive systems
  • Wide range of foundational technical service delivery
  • Technical system operations
  • Technical landscape deployment
  • Technical upgrade installation
  • Continuous service planning & review
  • 24*7 service delivery for PRD, 24*5 for non-PRD
  • Setup of RFC connections

Partner Responsibility


Advisory & Implementation Services

  • Program Management Office
  • Organizational Change Management & training
  • Partner implementation templates
  • System conversions
  • Selective data transitions
  • Business process configuration
  • Innovation, extension & cloud integration services

Application Management Services

  • Business process improvements
  • Managed Operations Control Center
  • Test management & execution
  • Data integration & lifecycle management
  • Release upgrade planning, coordination & execution
  • Continuous application operations

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